Privacy Policy
At hairmoon, we are committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988.
Purpose of Collection
We collect personal information from users through our booking system, including first name, last name, email address, phone number, and home or service address, solely for the purpose of providing our hairdressing/barber service. Your personal information will only be used for the purposes specified above (providing our service) and will not be used for marketing or promotional activities unless you have given us explicit permission to do so.
Disclosure
We will not disclose your personal information to third parties without your consent, except in specific circumstances:
- As required by law or regulation, such as complying with court orders or statutory obligations.
- In response to a legitimate request from an authorized government agency or regulatory body.
Accessing Your Information
At any time, you have the right to access, correct, or delete your personal information upon request. If you wish to access, correct, or delete your personal information, please contact us at info@hairmoon.com.au.
Data Retention
Upon the completion or cancellation of the provided service, we will retain your personal information for [90 days] before we destroy or de-identify the data from our servers and any backup systems, or within [30 days] of receiving a request from you to delete it.
Data Breaches
In the unlikely event of a data breach, we will take prompt action to contain and mitigate any potential harm. We will notify affected individuals if their personal information has been compromised to the best of our knowledge.
Cookies and Tracking Technologies
We use cookies solely for authenticating requests to our servers. We do not share or store marketing or third-party cookies, nor do we track customer behavior.
Third-Party Service Providers
Currently, we rely on domain registrars, email service providers, cloud hosting services, and other essential infrastructure providers to support our operations. When engaging with third-party service providers, we only partner with entities that are registered and legally authorized to provide their services in Australia.
Changes to This Policy
We may update this policy from time to time as required by law or in response to changes in our services. Any updates will be made available on our website, and we encourage you to review them regularly.
Contact Us
We are committed to ensuring that your personal information is handled in accordance with the APPs. If you have any questions about this privacy policy or concerns regarding your personal information, please contact us at: info@hairmoon.com.au.
This privacy policy is effective as of 2026-01-06 and will be reviewed regularly to ensure compliance with relevant laws and regulations.
By using our service, you acknowledge that you have read and understood this privacy policy and agree to the terms outlined above.